Working for Wye - past, present and future

Minor Injury Service at Wye Surgery replaced

NHS 111 logo and caption 'when it's less urgent than 999'

The Minor Injury Service at Wye Surgery closed 31st October. In place of this service there is now a new Urgent Treatment Centre (UTC) at the William Harvey Hospital, Ashford. This a new GP-led, 24-hour service which is able to treat a wider range of minor injuries and illnesses that are 'urgent, but not life threatening.' The Ashford UTC is co-located with the Emergency Department and it is one of nine UTCs now established across East Kent.

The aim of UTCs is to ensure that 'patients get the care they need, fast.' Appointments can be booked via NHS111, but UTCs will see walk-in minor injury cases and this will help to relieve the pressure on A&E departments. UTCs will also help to reduce patient waiting times in A&E. Giving patients access to UTC services will enable A&E departments to treat only the most serious, life threatening conditions. All nine UTC services in east Kent are classified as 'Type 3 A&E.' A defining characteristic of a Type 3 department is that 'it treats at least minor injuries and illnesses (sprains for example) and can be routinely accessed without an appointment.'

With COVID-19 cases now surging the NHS advises that 'if you need urgent medical attention but it's not a life-threatening situation, you should first call 111. If you think life is at risk, you should call 999.'

Posted: Sun, 01 Nov 2020 19:45 by Admin

Tags: A&E, NHS111, Urgent Treatment Centre, William Harvey Hospital, Wye Surgery